Scheduling was simple and quick from the start. I was able to get through on the phone the night prior and had service out the very next morning. Hiram with HIP did a great job and worked through the hot summer day to make sure things were done right. I had main drain snaked and camera inspected. I appreciated him showing me his findings with the camera so I knew exactly the issues I was facing and the recommendations he had. He verified everything was working properly after the job was done. I would definitely use this service again if needed.