Effective Date: May 20, 2026
H.I.P. HOME SERVICE & DRAIN LLC (“Company,” “we,” “us,” or “our”) operates the website hiphomeservice.com. We are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
1. Information We Collect
We collect information you voluntarily provide when contacting us or requesting services, including your name, address, phone number, and email address. We may also collect information through our website contact forms, scheduling tools, and inquiry submissions. Additionally, our website may automatically collect standard technical data such as your IP address, browser type, and pages visited through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to schedule and perform plumbing and home services, communicate with you about appointments and service updates, send promotional offers or service reminders (with your consent), respond to inquiries and provide customer support, and improve our website and service offerings.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist in our operations (such as scheduling software, email platforms, or payment processors), and only to the extent necessary to perform their services. We may also disclose information when required by law or to protect the rights, property, or safety of our company or customers.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand user behavior. You may disable cookies through your browser settings; however, some features of our website may not function properly without them.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When information is no longer needed, we dispose of it securely.
6. Your Rights & Choices
You have the right to access, update, or request deletion of your personal information at any time. You may also opt out of marketing communications by contacting us or using the unsubscribe link in our emails. To exercise any of these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
8. Children’s Privacy
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will be posted at hiphomeservice.com/privacy-policy with an updated effective date. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
H.I.P. HOME SERVICE & DRAIN LLC
Phone: (813) 726-5310
Website: hiphomeservice.com
Service Area: Wesley Chapel, FL and surrounding areas